Published: May 09, 2022
making user journey seamless
Pandemic safety measures needed to be extended to the maritime sector in Singapore, to provide shore-based workers with the same protection as they’d be given in land-based roles. NCS worked with the maritime authority to design and quickly deploy SmartEntry@sea for shore-based personnel to check-in and check-out, extending the digital check-in system and contact tracing to seafarers.
The challenge:
Every 2-3 minutes, a ship arrives or leaves Singapore – and every one of them requires shore-based personnel to carry out essential work onboard. Chandlering, bunkering, repairs and maintenance, surveys and inspections; it’s all critical to keeping the port open and supply chains flowing. In order to manage the risks of keeping so many people in contact with so many ships during a pandemic, a smart entry app is needed to be adapted to protect this fluid, complex workforce.
The solution:
NCS partnered with the Maritime and Port Authority of Singapore (MPA) to design, develop and commission SmartEntry@Sea– an integrated solution extending Singapore’s smart entry digital check-in system to the maritime sector.
Snapshot of capabilities:
- UX/UI Design
- Mobile App Development
The impact:
Fast, flexible thinking and dynamic development helped deliver a solution in an extraordinarily short timeframe under pandemic conditions. SmartEntry@SEA now enables all maritime stakeholders and users to comply with the robust, seamless and user-centric processes.